What Exactly Is a Display Ad and How Does It Fit Into the Creative Process?

A display ad is a form of online advertising that combines visual elements—such as images, video, animation, or interactive media—with a call to action (CTA). Unlike text-based search ads, display ads are designed to capture attention through creative visuals and are placed on websites, mobile apps, social media feeds, or video platforms. They are part of a broader digital strategy often used for brand awareness, retargeting, or driving specific actions.

In the creative process, display ads require a tight integration of copy and design. The creative team must distill a brand message into a small canvas (common sizes include 300x250, 728x90, and 160x600 pixels) while ensuring the ad aligns with the overall campaign's Creative Brief and Tone of Voice. Because users often ignore or quickly scroll past display ads, the Hook and Call to Action (CTA) are critical. The ad must communicate the Value Proposition instantly, often using a combination of a compelling headline, a relevant image, and a clear next step.

How Are Display Ads Actually Used in Campaigns?

Display ads serve multiple purposes depending on the campaign objective. For brand awareness, they are placed on high-traffic websites or through programmatic networks to reach a broad audience. For performance marketing, they often target users who have already visited a website (retargeting) to bring them back to complete a purchase. They can also be used for prospecting, where the ad is shown to users who match a specific Customer Avatar or Consumer Insight.

Common formats include static banners, animated GIFs, HTML5 rich media, and video display ads. Each format has its own technical specifications and best practices. For example, rich media ads allow for expandable units or interactive elements that can increase engagement but require more complex production. The choice of format depends on the Creative Platform and the Message Hierarchy—what is the most important thing to communicate first?

One common mistake is cramming too much information into a small space. Display ads have only seconds to make an impression. Another mistake is neglecting the Call to Action (CTA)—it should be prominent and action-oriented. Also, failing to test different creative variations (A/B testing) can lead to wasted ad spend. A best practice is to use Concept Testing to validate which visual and copy combinations resonate before scaling.

Concrete Example: A Retargeting Display Ad for an E-Commerce Brand

Imagine a D2C brand selling premium coffee makers. A user visits the product page but leaves without buying. A retargeting display ad (300x250) shows the exact coffee maker with a headline: "Still Thinking? Get 10% Off Your First Order." The image is a high-quality shot of the machine with steam rising. The CTA button says "Shop Now — Offer Ends Soon." This ad uses urgency and a discount to re-engage the user. It's simple, visually appealing, and directly addresses the user's hesitation. The creative team would have tested multiple headlines and images to find the winning combination.